General Questions | Registration Questions | Travel Questions
Q: Where/When is the event?
A: Beauty Accelerate will be held in New York City, New York, USA at the Metropolitan West, October 15, 2019.
Q: What are the show/conference hours?
A:The 2019 Beauty Accelerate program is currently being built. Sign up for the mailing list to receive announcements for when the program and speakers are posted for the 2019 event!
Q: I have a disability that requires accommodation for Beauty Accelerate or any related activities, who can I contact to discuss?
A: Please contact us at email@example.com so we can help you with arrangements.
Q: Will there be food & beverages at the event?
A: There will be a morning coffee break during our conference program. A boxed lunch will be served in the afternoon, and a buffet dinner will be served in the afternoon before the roundtables. You may indicate in your registration if you have any special dietary requests.
Q: How do I get a detailed list of exhibitors at the event?
A: Our exhibitor list will be available on the site soon.
Q: How do I get on the mailing list for next year’s event?
A: Sign up for the mailing list here
Q: Where can I download the mobile app?
A: The mobile app information will be posted on our website closer to the show.
Q: How do I register a group?
A: Please e-mail our Registration Manager, firstname.lastname@example.org to take advantage of discounted group registration. All sales are final. In the event that you have 3 individuals already registered and add more at a later date, the discount will only apply to the additional attendee registrations.
Q: What is your promo code policy?
A: Promo codes are limited to one per customer per purchase and are good for a one time use only per customer and can only be used for registration.
Promo codes have no cash value and if a cancellation is requested, your account will be credited only in the amount that you paid – total amount at checkout less the value of the coupon code.
Coupon codes cannot be combined with other promotions. Beauty Accelerate may run promotions designed to attract new customers or increase sales.
In connection with these promo codes, any person that received promo codes from Beauty Accelerate from multiple email addresses, uses false names, impersonate others, or through the use of any other fraudulent or misleading conduct, shall forfeit the promo code and be liable for the full amount.
Beauty Accelerate reserves the right to refuse or alter any promo code at its discretion. The contents of this statement may be altered at any time, at our discretion.
Please note: Promo codes are not retroactive and price adjustments will not be issued to registrations.
Once a promo code has been applied to a paid registration, no other promo codes will supersede the already applied promo code.
Submit questions to email@example.com
Q: What is my exhibitor username and password for online registration?
A: Your password was emailed to your company point of contact for the show. To receive your password, please email our Exhibits Coordinator, Sohe Sztuk at firstname.lastname@example.org or call +1-630-344-6026.
Q: How can I make a correction on my badge?
A: Please e-mail our Registration Manager, email@example.com or see anyone at the registration desks on-site and they can assist you.
Q: Is there a charge for a replacement badge?
A: Yes, onsite you will be charged $75 to replace a missing badge.
Q: I can’t go anymore – can I get a refund?
A: If registration cancellations are received in writing before midnight EST on August 5, 2019, event management will refund your registration fee less a 10% administrative fee. Cancellations NOT received in writing by the date required will not be eligible for a refund; however, you may send a replacement. Replacement requests must be made in writing to firstname.lastname@example.org on or before October 4, 2019. No-shows will not be refunded. In the event a visa request to the event is denied, a full refund will be completed with documentation of refusal of visa
Q: Can you recommend a hotel?
A: Please visit the Metropolitan West travel page for a list of partner hotels near Metropolitan West.
Q: How do I get to Beauty Accelerate?
A: Directions can be found on our travel page, under Getting There.
Q: Where should I park?
A:Please visit the Metropolitan West travel page for a list of parking near Metropolitan West.
Q: I will require an invitation letter in order to obtain my visa to enter the United States. What do I need to do?
A: To receive a letter of invitation, please forward your registration confirmation our Registration Manager, email@example.com. You must register for the event in order to receive a letter of confirmation.
Access the Official
Beauty Accelerate 2019 Mobile App for an Enhanced Show Experience!
From your mobile device, click the appropriate button below to access the official MyEventPlan mobile app and access search and planning tools for Beauty Accelerate 2019.
Not on your mobile device? Click here to use the SMS feature to send yourself an access link.
Tap on the Schedule app icon in the app menu dashboard to view the complete list of sessions.
You can view the schedule by swiping left and right and scrolling up and down for sessions sorted by day and time.
Search for sessions by keyword using the search bar at the top of screen.
Save a Session
There are two ways you can save a session:
- When you see a session title that interests you, tap on the star next to that listing.
- From the session page, select "Add Session" to save it to your planner.
Search for Exhibitors by Company Name
Exhibitors are shown in two lists: “All Exhibitors” and “By Product Category”. Click on a product category to view a list of the exhibitors in that group.
The “All Exhibitors” tab lists all the current exhibitors in alphabetical order. The “By Product Category” tab lists the product categories and the number of exhibitors who have selected each of these.
Search Exhibitors by Keyword
You can search for exhibitors by typing a keyword in the search box at the top of the Exhibitor list screen. The results will include all exhibitors that have this keyword in their company name, profile, brands or product categories.
Each exhibitor listing has their booth number(s) displayed below their name. An exhibitor listing may have a video icon which indicates that they have uploaded multimedia content.
Save an Exhibitor to Favorites
From the Exhibitor list or any exhibitor's eBooth profile, you can add the exhibitor as a favorite to your personalized planner by clicking on the star icon.
Exhibitor eBooth Profile
You can visit the eBooth for any company by clicking on their name in the Exhibitor list. You will see the company’s contact information, description, product categories and videos they have uploaded. To play the video on your device, just click on the video. From this screen you can add the exhibitor as a favorite to your Personalized Planner by clicking on the star icon. You can also view the location of their booth on the floor plan by clicking on the “Map it” button. The exhibitor’s booth will be highlighted on the floor plan.
You can view the interactive floor plan by clicking on the Maps icon in the app dashboard.
The Main Map will highlight booths belonging to the exhibitors that you have added to your Personalized Planner. You can also view an exhibitor’s profile from the map view by clicking on their booth.
How to find your location on the interactive floor plan:
1. Click on the Locate Me button at the bottom of the interactive floor plan.
2. Enter a nearby exhibitor's name and then click Search.
3. Click on the listed exhibitor's name, a marker will appear on the map to indicate where you are currently located on the show floor.
From the app menu dashboard, select Planner app icon. From here you can manage the lists of exhibitors, sessions and personal meetings that you have added to your Personalized Planner.
Click on "My Exhibitors" to see your list of saved exhibitors.
Saved Sessions & Meetings
Click on "My Itinerary" to see your schedule by day. This section will include all of your saved sessions and the personal meetings you created in the mobile app.
Add Session to Mobile Device's Calendar
From the session screen, select "Add to Device Calendar" to save the session in your device's calendar.
Add a Personal Meeting
From the Planner section, tap on the calendar icon at the bottom of the screen. Select your desired day and time
and add any notes.
Remove a Saved Exhibitor or Session
Tap on the star next to the Exhibitor's Name or Session title to remove the listing from your planner.
From the app menu dashboard, select the My Notes app icon. You will see a list of your session and meeting notes.
To add a note, tap on the "pencil" icon on the bottom of the screen.
To edit one of your notes, tap on the "folder" icon on the bottom of the screen to see more details.
To email the notes to yourself or a contact, tap on the arrow in the bottom left corner.
If you have any other questions about this event's mobile app, contact support at Personify A2Z Events.